System Galaxy Manuals

Current Released Version: System Galaxy v11.8.6 (Aug 2024)

Current Released 635 Flash: v11.0.10

Current Released 600 Flash: v10.5.6 (for 600-CPUs)

Mobile Users: Some PDF Manuals are large (5 MB or larger). Make sure your mobile device has enough free space and/or your mobile browser is set up to ask or confirm if you want to proceed with a PDF download, so that you can cancel before the file is transferred.

Click on a category (+/-) to show the manuals.

Software and System Manuals

SG Software Guides, System Guides, Services and Software Feature Guides (including system specifications ).

Software User Guides

Software User Guide v11.8.6 | 10 MB

SG Software Release Notes (for current release) v11.8.6 | 1 MB

System Galaxy | System Installation Procedure v11.8.6 | 1 MB

SG Card Import Procedure (for Basic CSV File) v11.8.6 | 1 MB

NEW >Web API Setup Guide - SG v11.8.6 (or higher) | 3 MB

System Specification Guides

SG Full System Specifications v11.8.6 | 3 MB (includes specs for Client/Server OS, PC, Database, Network, and 3rd Party Info.)

SG IT-Checklist v11.8.6 | 304 kb - ( IT/Network & Port Specifications )

VM Compatibility Statement v11.8.6 | 220 kb - July 2024

System Galaxy | System Installation Procedure v11.8.6 - provides a IP Address Worksheet and basic hardware & software installation steps.

System Upgrade Guides

SG System Upgrade Planning Guide v11.8.6 | 3 MB - Covers tasks and considerations associated with upgrading System Galaxy database and software.

SG Database & System Migration Guide v11.8.6 | 300 KB - Covers migrating the system database and upgrading System Galaxy database and software.

System Database Guides

SG Database Backup Procedure v11.8.6 | 300 KB - Instructions to backup the System Galaxy database.

SG Move and Restore Database Procedure v11.8.6 | 300 KB - Instructions to move a working System Galaxy database to a new location.

SG Database & System Migration Guide v11.8.6 | 300 KB - Covers migrating the system database and upgrading System Galaxy database and software.

SG Database Transfer Tool Guide v11.8.6 | 300 KB - Instructions to transfer the Galaxy database. RMA IS REQUIRED.

System Administrator & IT Guides

Active Directory ...

NEW > Active Directory Change Monitor Guide - SG v11.8.5 (or higher) | 3 MB

API-based App
Imports & Syncs AD Users with SG Cardholders

Older > Active Directory AD-Sync Tool v11.8.4 (or older) | 3 MB

Legacy> Active Directory (Legacy) | 3 MB - retained for legacy systems.

API Service ...

GCS Web API Service Addendum v11.8.6 | 5 MB

Redundant Server Technology ...

Carbonite Availability Virtual v8.5 (powered by Double-Take) | 3 MB - issued Oct 2024

Signed Certificate ...

IT-IIS Signed TLS/SSL Certificate v11.8.6 | 304 kb - IIS TLS/SSLCertificate

Emergency Management/Crisis Mode ...

SG Crisis Mode Guide v11.8.6 | 1 MB

idProducer Badging Documentation ...

idProducer Basic Badging Guide v11.8.6 | 2MB • Web Badge Design / Badge Printing

idProducer Advance Badging Guide v11.8.6 | 2MB • Web Badge Design / Badge Printing

idProducer Expression Builder Supplement v11.8.6 | 1MB • Web Badge Design

idProducer Upgrade Guide v11.8.6 | 1MB • Web Badge Client & Database upgrade

Galaxy USB Enrollment Reader PDF v11.8.6 | 1 MB • Supported in SG 10.2 or higher

Active Directory Change Monitor App v11.8.6 - API-based | Syncs AD Users with SG Cardholders.

(Legacy) Card Exchange Badging ...

NOTICE: Card Exchange and EPI-Builder (Guard Draw) are not longer supported in SG v11.8.6 or higher. When the SG Operator prints a badge, System Galaxy will display a warning pop-up message stating the badging solution should be converted. Contact your authorized dealer technical support for details.

Card Exchange v7 Addendum v11.8.6 | 540 kb • Badge Design / Badge Printing

Card Exchange v6/7 User Guide v11.8.6 | 2 MB • Badge Design / Badge Printing