Downloading System Galaxy Installation Media
This topic covers the two ways a Dealer can obtain the System Galaxy installation media (ISO or USB).
Download ISO Files from Galaxy Website (2-file set)
A Dealer can download the System Galaxy Install ISO files from the Galaxy website.
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A Dealer Website Login is required.
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Click here to visit the Software Download page.
There are two ISO files -
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the Main.ISO
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the Auxiliary.ISO
- Galaxy Software Installer ( Installer launches from the setup.exe at root of the ISO )
- System Galaxy software bundle ( Galaxy databases, SG client software & services )
- MS SQL Express (and Management Studio)
- idProducer Badging Solution
- LaunchPoint Web Client (on-premises)
- Various Tools & Utility Apps
- Main System Manuals ( available from Manuals page - see Install Help on the Installer splash-screen )
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- Active Directory
- ASSA DSR
- Card Exchange 7
- Drivers
- DVR Software ( copy your plugin brand to each client that needs video viewing )
- Freebees
- Genesis TA
- Sagem ( Morpho / Idemia )
- Schlage
- StopWare ( PassagePoint )
- System Galaxy ( discrete files include PDF Manuals - also found on SGHELP)
- Veridt
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2. Order the Install Media on USB (Thumbdrive)
Contact the Galaxy Customer Support to order the full Installation on a single USB Thumbdrive.
To make a request online, do the following steps ...
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Click here to open the Galaxy Customer Support webpage.
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Click the Contact Us button in the middle of the page.
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Enter your contact information in the Order Form - including a valid phone and email.
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Select (check) the “Customer Service” option.
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In Question textbox: ask to be contacted about ordering a System Galaxy USB.
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Click the Submit button to send in your request.
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Alternately you can contact Galaxy Customer Service department by phone.